Frequently Asked Questions

Wear comfortable clothing. Undress only to your comfort level; professional draping keeps you covered except for the area being worked on.

Yes. Ask for more or less pressure, a different position, a skipped area, or a pause at any time. Consent continues throughout the appointment.

Avoid arriving with sunburn or irritated skin, list your products and prescriptions, and disclose recent waxing, injections, peels, laser, microneedling, or other procedures.

Start with the massage or skin-care index and compare the purpose, pressure or products, safety notes, timing, and price. Text Eli if two options seem similar.

Use the online booking page to choose an active service, date, and available time. Text Eli when you need help selecting a service.

Current information helps Eli understand goals, screen for contraindications, protect consent and privacy, and personalize the appointment.

The appointment may need to end at the original scheduled time so the next client can begin as planned.

Follow the instructions connected to your booking or contact Eli as soon as possible. The terms displayed when you booked apply to that appointment.

Arrive a few minutes early, complete the required intake, and discuss your goals, health history, sensitivity, comfort, and boundaries before the service begins.

Yes. Share medications, pregnancy, allergies, injuries, surgery, injections, laser, peels, waxing, and other recent procedures so the service can be modified or postponed when needed.

13302 Grant Rd., Building B, Cypress, Texas 77429. Use the directions link in the footer for navigation.

No. Kneads services do not diagnose or treat medical conditions. Urgent, severe, persistent, or unexplained symptoms need appropriate medical evaluation.

Swedish massage is a relaxing, full-body massage that uses smooth, flowing strokes, gentle kneading, and customized pressure to help ease everyday muscle tension and promote a calmer state of mind. It is a wonderful choice when you want to slow down, recharge, and feel more comfortable in your body.

Swedish massage is a great choice if you are feeling stressed, carrying everyday tension, new to massage, or simply want time to relax and reset. Pressure is always tailored to your comfort. If you are looking for focused, firmer work on chronic knots or a specific problem area, Deep Tissue Massage may be a better fit.

Your session begins with a short conversation about your goals, comfort level, preferred pressure, and any areas you would like Eli to focus on or avoid. You will have privacy to get comfortable on the table and will be professionally draped throughout the session. Relax, communicate whenever you need to, and let Eli take care of the rest.

Absolutely. Your massage should feel goodu2014not like something you have to push through. Let Eli know whether you prefer light, medium, or firmer pressure, and speak up at any point if you would like an adjustment. Each Swedish Massage is personalized around your comfort and goals.

A 60-minute session is a great choice for relaxation or focused attention on a few key areas. Choose 90 minutes when you would like a more complete full-body experience with extra time for areas such as the neck, shoulders, back, or legs. A 120-minute session is best when you want to truly slow down, enjoy unhurried full-body care, and give extra attention to multiple areas of tension.

Swedish Massage uses smooth, flowing strokes and customizable light-to-medium pressure to promote relaxation and ease everyday tension. Deep Tissue Massage uses slower, firmer pressure and focused techniques to address persistent tightness, knots, and specific problem areas. If you are unsure which one is right for you, Eli can help you choose based on your comfort level and goals.

Deep tissue massage uses slower, focused techniques and gradually firmer pressure to address persistent muscle tension. Your session is personalized; it is not simply a harder version of Swedish Massage.

No. Strong sensation can occur, but sharp or overwhelming pain is not the goal. Eli adjusts pressure throughout the session and encourages you to speak up immediately when something does not feel right.

Choose 60 minutes for one or two priorities, 90 minutes for more complete bodywork with focused attention, and 120 minutes when several areas need unhurried care.

Swedish Massage emphasizes flowing strokes and relaxation. Deep Tissue Massage uses slower, more concentrated techniques for persistent tightness and specific areas.

Many clients feel relaxed and looser. Temporary tenderness can occur after focused pressure. Hydrate normally, move gently, and contact a healthcare provider if symptoms are severe or unusual.

Prenatal massage adapts massage techniques, pressure, and positioning for the changing comfort needs of pregnancy. At Kneads Massage, your session is personalized around your trimester, areas of tension, pressure preference, and any guidance from your prenatal care provider.

Most of the session is performed in a supported side-lying position with pillows and bolsters. This provides room for your changing body and allows Eli to adjust your position whenever you need more support.

Kneads Massage focuses prenatal appointments on the second and third trimesters. Every pregnancy is different, so speak with your prenatal care provider first if you are in your first trimester, have a high-risk pregnancy, have new symptoms, or have been advised to limit massage.

Eli uses gentle-to-moderate pressure and checks your comfort throughout the session. Prenatal massage is intended to feel supportive and relaxing rather than intensely deep. You can request a pressure or positioning change at any time.

Choose 60 minutes for a comfortable session with focused attention on the areas that need it most. Choose 90 minutes when you want an unhurried experience with more time for positioning changes and broader attention across the body.

If your pregnancy is high risk, you have a medical condition or new symptom, you are in your first trimester, or you are uncertain whether massage is appropriate, contact your prenatal care provider before booking. Medical clearance may be requested when it helps protect your comfort and safety.

Cupping therapy uses specialized cups to create controlled suction on the skin. At Kneads Massage, placement and suction are personalized around your focus areas, comfort, health history, and how your skin responds.

You may feel pulling, pressure, warmth, or skin tightness, but the session should remain tolerable. Tell Eli immediately if a cup feels painful or too intense so the suction or placement can be adjusted.

Circular red or purple marks are common and may remain visible for several days; some can take a week or two to fade. The color varies by person and does not measure toxins or prove the effectiveness of the treatment.

Cupping may not be appropriate during pregnancy or for people with bleeding or clotting conditions, blood-thinning medication, certain cardiovascular conditions, fragile or broken skin, active skin conditions, infection, or recent surgery. Tell Eli about your health history and ask your healthcare provider when you are uncertain.

A focused Cupping Therapy appointment provides dedicated time for cup placement and targeted work. Dynamic Cupping is a shorter enhancement added to a compatible massage and may use movement across a selected area. Eli can help you choose based on how much time and attention the area needs.

Choose the combo when you want both focused hands-on massage and dedicated cupping in the same appointment. The standalone 30-minute service is better when you want a shorter, concentrated cupping session.

Yes. Post-surgery massage should be coordinated with the professional managing your recovery. Eli may request written clearance and needs to know approved timing, areas, pressure, positioning, and restrictions.

There is no universal timeline. Your procedure, healing, complications, and surgeonu2019s protocol determine when massage may begin. Book only after your medical provider clears it.

No. Lymphatic-focused techniques use light, rhythmic pressure. Deep or aggressive work is not appropriate for fresh surgical tissue.

No. This service cannot guarantee healing outcomes or prevent complications. Any hardening, unusual swelling, pain, or healing concern should be evaluated by your surgeon.

Contact your medical team for fever, increasing redness or heat, drainage, worsening pain, shortness of breath, chest pain, calf pain, sudden swelling, or any symptom your surgeon told you to monitor.

It is a non-surgical body-contouring procedure that applies ultrasound energy through the skin to a selected area. It is a cosmetic service, not a weight-loss or obesity treatment.

No. The service is not intended to produce weight loss or the health benefits associated with weight loss. Any visible contour change varies by person and may be temporary.

There is no guaranteed number. Eli will discuss your goals, response, device guidance, and whether additional sessions are appropriate after evaluating the area.

Treatment may be inappropriate during pregnancy or over compromised skin, active implants, metal, mesh, some scars, hernias, or recently treated areas. Disclose your complete medical and procedure history before treatment.

Temporary redness, swelling, bruising, discomfort, or skin discoloration may occur. Ultrasound devices can also cause blisters, burns, numbness, or nerve injury, so report uncomfortable heat or pain immediately.

It is a streamlined facial centered on cleansing, gentle exfoliation, hydration, moisturizer, and daytime SPF. It offers professional care without the deeper corrective focus of a longer treatment.

Yes. It is a comfortable starting point when you want Eli to look at your skin and provide a straightforward refresh.

The Mini Refresh is not designed as an extraction-focused facial. If congestion or breakouts are your main concern, Acne Rescue Facial is usually the better choice.

Often, yes, but new products and exfoliation can affect each person differently. Schedule with enough time before an important event and tell Eli about sensitivity or previous reactions.

Keep your routine gentle, moisturize, and use broad-spectrum sunscreen. Eli may recommend temporarily pausing strong active products.

No. A facial can support cleansing, congestion care, hydration, and a consistent routine, but it does not cure acne. A dermatologist should evaluate severe, painful, scarring, or persistent acne.

No. Eli performs extractions only when the congestion and surrounding skin can be treated appropriately. Inflamed, painful, or deep blemishes may be left alone.

Do not stop prescription medication without your prescriberu2019s direction. Tell Eli everything you use so exfoliation and products can be adjusted or the facial postponed.

Temporary redness or sensitivity can occur, especially after extractions. Avoid picking, use gentle products, and protect your skin from sun exposure.

Frequency depends on your skin, home routine, medications, and response. Eli can suggest a reasonable schedule without promising a specific result.

It focuses on common mature-skin concerns such as dryness, dullness, and texture while balancing exfoliation with hydration and comfort.

No facial can erase wrinkles or stop aging. The treatment may temporarily improve hydration, softness, and radiance, while long-term concerns may require dermatology care.

It may be, but sensitivity varies. Tell Eli about reactions, prescriptions, procedures, and current irritation so products can be modified or treatment postponed.

Yes, when appropriate. Eli selects the exfoliation level after looking at your skin and may reduce or skip it when the barrier appears compromised.

Use gentle products, moisturize, avoid unnecessary irritation, and apply broad-spectrum sunscreen consistently.

It is a facial-style treatment for the full back, including cleansing, analysis, exfoliation, extractions when appropriate, mask, and moisturizer.

It may help with surface buildup and suitable congestion, but it does not cure acne. Painful, cystic, infected, or persistent breakouts should be evaluated medically.

Extractions are performed only when congestion is suitable and the skin can tolerate them.

Clean, loose clothing can reduce friction on freshly treated skin. Avoid tight or sweaty garments when possible.

Avoid sunburn, picking, and strong exfoliation. Tell Eli about prescriptions, allergies, and recent skin procedures.

It is facial-style skin care for the hips and seat, using cleansing, exfoliation, mask, massage, hydration, and finishing products selected for the skin.

No. The service may temporarily improve softness and surface appearance, but it does not reshape the body or erase cellulite, scars, stretch marks, or pigmentation.

Professional draping is used, only the treatment area is exposed, and Eli explains each step and checks consent throughout.

Avoid hair removal immediately before the service if it causes sensitivity. Allow the skin to settle and tell Eli about irritation.

It may address mild surface congestion, but painful, cystic, infected, or persistent lesions should be evaluated by a dermatologist.

It is an advanced cosmetic service that creates controlled microchannels in the skin and uses specialized topical products. It is more intensive than a standard facial.

Clients may consider it for the appearance of texture, fine lines, uneven tone, or acne marks. Suitability and results depend on the skin concern and individual healing response.

Temporary redness, sensitivity, swelling, or a sunburn-like feeling may occur. Exact recovery varies, and the aftercare plan must be followed closely.

Treatment should be postponed for active infection, inflamed acne, sunburn, certain medications, impaired healing, keloid tendency, recent procedures, and other contraindications discussed during consultation.

There is no guaranteed number. A series may be discussed based on your concern, response, healing, and treatment protocol.

Eli reviews your skin and goals, recommends an appropriate protocol, and confirms the price, duration, expected recovery, and alternatives before treatment.

It is currently a consultation-led service rather than a verified fixed protocol in the local catalog.

A suitable facial may be possible, but advanced care or incomplete safety information can require a separate appointment.

The catalog price has not been verified. You receive the price before agreeing to treatment.

No. Medical concerns should be evaluated by a qualified healthcare professional.

Only suitable external skin within the boundary explained and agreed to during consultation. It is not internal or vaginal care.

No permanent result or specific degree of change is guaranteed. Natural pigmentation varies, and cosmetic response differs.

Postpone for recent hair removal, irritation, broken skin, infection, lesions, or other symptoms. Medical symptoms require appropriate clinical evaluation.

The consultation is private, professional draping is used, and only the agreed area is exposed. You may stop at any time.

The local catalog price and duration have not been verified. Both are confirmed before you consent to treatment.